Elements and Performance Criteria
- Gather forecast intelligence
- Access market intelligence for information on customer demand on the network and likely growth in network use
- Obtain demand data to assess the potential network traffic quantity and flow
- Access information relating to new and emerging technologies, facilities and features and their specific applications to evaluate the market trends in new technology implementation
- Obtain data from network analysis to determine the state of the existing network using customer complaint reports and network fault incidence rate
- Produce forecast service demand information
- Analyse and process all collated data and prepare to the format required for forecasting activity
- Select and configure a suitable software forecasting tool to process the collated data
- Evaluate forecast results to generate forecasts of service demand using information in reference to new developments
- Compile forecast figures and report according to enterprise policy
- Review forecasts and update systems records